Over the past few weeks, we have taken back our newspaper home delivery service from the Times Union. The process is an enormous undertaking and while we have hit some bumps during the transition, we have been working hard to smooth everything out as quickly as possible.
Our subscribers are very important to us. We apologize for any inconvenience caused by this change in service and we appreciate our subscribers’ patience throughout the process. In the end, the switch will be beneficial to our subscribers, as we now have local control over our delivery.
Anyone with any problems with their newspaper delivery should call 518-828-1616 and then press 4. In addition, subscribers can call Peter Dedrick, our circulation manager, at 518-828-1616 ext. 2411 or Mary Dempsey, our publisher/GM/editor, at ext. 2533.
Again, we thank our subscribers for their patience during this transition.